Patients on long-term medication can order repeat prescriptions in the following ways:
Online – via the link at the top of this page.
In person - drop your repeat form off in the prescription box by reception.
By post - post your repeat form to us at this address (don't forget to include an SAE if you want it returned by post).
At your local pharmacy
The following pharmacies will collect your repeat forms:
- Keans Pharmacy in Welham Green
- Jhoots Pharmacy in Brookmans Park
- Boots Pharmacy in Potters Bar
Please allow two full working days for prescriptions to be processed unless your items are out of authorisation or any alterations requested. If so these will take 72 hours to process, and remember to take weekends and bank holidays into account.
Collecting or Receiving Your Prescription
All repeat forms must be initialled to indicate where you wish to collect them from (allow two working days):
- S Surgery
- KP Keans Pharmacy, Welham Gree
- JH Bradmore Green Pharmacy, Brookmans Park
- BPB Boots Pharmacy, Potters Bar
- BH Boots Pharmacy, Hatfield*
- ASDA Asda Pharmacy, Hatfield*
- SAE By post (include a stamped addressed envelope)
*Prescriptions to be collected at Asda and Boots in Hatfield are sent by post within two working days of receipt at Potterells. We cannot control how long the postal service takes to deliver them.
Repeat Prescription Reviews
A review of your repeat medication will be necessary at intervals. We have tried to streamline the repeats process so that we do not rely on computer generated reminders.
How it Works
When your prescription is due for review please put in your prescription as normal. A doctor will look at your records. He will then decide how best to carry out the review.
You will receive a self-explanatory note attached to your prescription, or a text message which may suggest, for example:
- you arrange to have a blood test
- you see a GP
- you see a practice nurse
- you arrange a telephone appointment
This should ensure that you are only called for review when necessary and that all the blood tests necessary are carried out before, not after, the appointment.
We take medication safety seriously, so if you don't have your review in the time specified you may not receive your prescription.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
Ask your chosen pharmacist to sign you up.
For more information please click here.
Do I have to pay for my prescription?
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.