Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Appointments with our clinicians will now be booked through our website or NHS app by completing a simple form and no longer booked by telephone. You can request administrative help the same way. Your request is assessed by our clinical team within 1 working day and please provide as much detail as possible so that our team can provide you the best possible care. 

You will be contacted by text, email or phone with a response. Please ensure your contact details are up to date. You may need to check your Junk Folder. 

• If you are unable to submit your request online, please contact the surgery by telephone and our reception team will be able to assist you or submit the form on your behalf. 
• If your request is routine, you may receive an online link to book your own appointment at time that suits you. 
• Please submit requests for sick notes, letters or referrals via our online form also. 
• We are unable to accept repeat prescription requests. See here for more information about prescriptions.
• Online requests will be open between 8am and 5.30pm Monday to Friday (excluding Bank Holidays). Outside of these hours, please contact 111 to be signposted to the appropriate service. 

Contact us online to submit your request

During our open triage hours, please submit an online request. As described above, all submissions will be triaged and prioritised. If your issue is urgent, you may be given an appointment at short notice and asked to come in the same day. Please keep your phone to hand to ensure we can contact you. 

Please contact us online to book an Urgent appointment

Once our triage closes at 5.30pm, you can still contact the surgery by telephone on 01707 273338 and our Care Navigation Team will advise you of the best course of action.

Routine appointments are available with all GPs and Practice Nurses, although not all GPs or nurses are available every day. Both morning and afternoon appointments can be booked up to 3 weeks in advance. Appointment times are variable as we try to adapt them to needs.

Routine evening appointments are available on Mondays. We also provide appointments on alternate Saturday mornings for patients who cannot come during the week.

Please contact us online to book an appointment

Need advice from your GP

You can use our online service for the following: 

• To request advice from our GP
• To request a referral
• To request administrative help

Nurse appointments are also booked by submitting an online request. Simply state what type of appointment you need and the best time to contact you. Our Care Navigation Team will call you back to book your appointment. 

Our nurses can deal with the following: 

• Blood Pressure
• Cervical Screening 
• Coil and Implant Counselling 
• Contraception
• Dietary Advice
• Dopplers
• Dressings and Wound Care
• Ear Syringing
• ECGs
• Health Checks
• HRT
• Smoking Cessation
• Travel Vaccines
• Vaccinations (Flu, Shingles, Covid, RSV, Pneumonia, B12) 

Need a sick note? Please submit an online request using the picture link above or clicking here. Include information about your illness and the days you require to be signed off. A clinician will review this and get back to you. 

For more information, please visit our Sickness Certificates page

If you need a home visit, you can help us by calling reception before 10:30am.

Telephone: 01707 273338

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.