Contact Us

 

Address

Potterells Medical Centre
Station Road
North Mymms
Hertfordshire
AL9 7SN

Get directions (opens in Google Maps)

See our access information

See our opening hours

Accessibility

  • A wheelchair is available at the surgery
  • Braille translation service
  • Disabled WC
  • Induction loop
  • Guide dogs are welcome
  • Wheelchair access

See our disability access policy

Parking

  • Car Parking
  • Cycle parking
  • Disabled parking

Out of Hours

Extended Hours - Saturday and Evenings

Appointments must be booked in advance.

Pre-booked appointments are available for certain evenings and Saturday mornings. Appointments will be open to all, and we hope that this will appeal particularly to those who are working during the week and have previously found it difficult to see the doctor.

Doctors will not be available for walk-in or emergency care of any sort. If you require this you must contact the Out of Hours Service in the usual way.

  • Reception opening is extended to 9pm on Mondays.
  • Reception is also open one Saturday per month from 8:30am to 11am.

WelHat Enhanced Access

Would you like to see a GP or Nurse for routine appointments in the evening or at the weekend?

Try the WelHat Enhanced Access Service

Local practices are working together to provide appointments at a time which is most convenient for you.

Welhat Enhanced Access Service provides appointments to those who would prefer to be seen for routine GP or nurse appointments later in the evening or at the weekend. These appointments can be booked with the receptionist at your own GP surgery however you may not see your own GP or practice nurse and you would have to travel to Spring House Medical Centre for your appointment. When booking an appointment, you will need to give permission for your medical records to be accessed and updated.

Routine appointments are available:

  • Monday to Friday: 6:30pm to 8pm
  • Saturday: 8am to 4pm
  • Sunday: 8am to 2pm

For more information on the WelHat Enhanced Access service, or to book an appointment please speak to a member of your practice reception team or call 01707 273338. More information is available on the Ephedra Healthcare website

If you need to cancel or rebook an enhanced access appointment please contact reception on 01707 273338.

When the practice is closed you can call 01707 294358 to leave a message.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online