Repeat Prescriptions

Please follow the guidelines and choose the right option for you.

Please allow 48 hours (2 full working days) for prescriptions to be processed unless your items are out of authorisation or any alterations requested.

If so these will take 72 hours (3 working days) to process, and remember to take weekends and bank holidays into account. See our events and closures page to learn more.

We do not accept repeat prescription requests over the phone.

Ordering a Repeat Prescription

The NHS App

Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.

Learn more about the NHS App

Use Online Services

The easiest way to order your prescription is by using our online services.

Learn more about online services

Your Local Pharmacy

Pharmacy Ordering / Collection Service

The following pharmacies will collect your repeat forms:

• Keans Pharmacy in Welham Green
• Jhoots Pharmacy in Brookmans Park
• Boots Pharmacy in Potters Bar

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

In Person

You can order in person by returning the right-hand half of a previous prescription for the required medications by drop your repeat form off in the prescription box by reception.

Or, you can submit a handwritten request. You may also write out an order for someone else. You must include the patient's name, date of birth and requested medication.

Repeat Prescription Reviews

A review of your repeat medication will be necessary at intervals. We have tried to streamline the repeats process so that we do not rely on computer generated reminders.

How it Works

When your prescription is due for review please put in your prescription as normal. A doctor will look at your records and will then decide how best to carry out the review.

You will receive a  text message which may suggest, for example:

• you arrange to have a blood test
• you see a GP
• you see a practice nurse
• you arrange a telephone appointment

This should ensure that you are only called for review when necessary and that all the blood tests necessary are carried out before, not after, the appointment.

We take medication safety seriously, so if you don't have your review in the time specified you may not receive your prescription.