4th Dec 2023

Current Power Failure

Unfortunately due to underground electrical issues in the area, we have no power at Potterells Medical Centre. 

We therefore have limited access to clinical records. We currently have no computers, telephones and or lighting in the practice. 

Calls to Potterells Medical Centre are currently being diverted through to our University branch and the staff there will do their best to help with your query. We ask that you please call for urgent queries only during this time. 

We are sorry for an inconvenience and hope to be back to full capacity soon.  

Health matters
23rd May 2023

Health Matters - Mental Health Awareness


The next installment in the Health Matters series is approaching. 

On June 27th 2023 the PCN Mental Health Awareness meeting will run from 7.00pm at Hatfield Social Club. 

See the attached leaflet for further information. To downloand the leaflet, please click here: Health Matters - Mental Health 27 June 2023 flyer rev 1.pdf

The session is FREE of charge. As space is limited we do ask that you book in advance.

Secure your place now via eventbrite here: Health Matters - Understanding Mental Health Issues Tickets, Tue 27 Jun 2023 at 19:00 | Eventbrite



healthier together
9th Jan 2023

Healthier Together

"Improving the health of babies, children and young people throughout Hertfordshire and West Essex" 

Healthier Together - a community initiative

The Healthier Together programme relies upon patients and healthcare professionals working together to improve how local healthcare is delivered. The website provides advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals – which means that your child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.

If you are looking for advice on symptoms, have queries around vaccinations, worries around mental health and wellbeing, or the social and financial aspects of daily living, the Healther Together webpage could help you. 

Use the link below to go to Healthier Together Home Page today. 

Home :: Hertfordshire and West Essex Healthier Together (

Personalised Care Team
22nd Dec 2022

Personalised Care Team

Did you know? 

We have a team of staff within our practice that offer personalised care.

Here are their roles and how they can help you. 

16th Dec 2022

Some helpful information - Strep A and Scarlet Fever

There are many questions surrounding Strep A at the moment. 

Please see the two links below which provide some helpful information. This includes what to look out for, next steps and who to contact.

8th Nov 2022

Staff Training


Please note, on Wednesday 9th November 2022 we have staff training.
Therefore, all calls between 13.30 and 17.30 will be diverted through to Herts Urgent Care.
This ensures there is still access to care needed during this time period.
The practice will re-open at 17.30pm.

Winter Warmer Leaflet
4th Nov 2022

The Local Winter Warmer

The 'Winter Warmer' will offer a warm space and a warm welcome, with an opportunity to buy a mug of warming soup and bread and a cup of tea or coffee. 
Open every Thursday from 12.30pm-3.30pm starting on the 10th of November. 

The attached leaflet will supply further details. 

3rd Nov 2022

Warning - Road Conditions



Please be aware that due to the weather, there are delays on the roads around the practice.

There is some flooding on the local roads creating queuing. 

Please allow yourself additional time to travel to your appointment. 

Please drive safely. 

10th Jun 2022

Website Renovations


Welcome to our new News Blog! 

We are currently in the process of updating our website and giving it a well deserved make over! 

Therefore, you might see some changes happening over the next few months with our first one being the addition of our news blog! In this section, we hope to keep you updated with any upcoming changes, health drives, new projects and dates for your calendar (Yes, flu season is fast approaching). 
We will also post some staff updates, any vacancies and general information from our Potterells team. 

Thank you for your patience as our website develops. If you have any suggestions of things you would like to see added and information you'd find helpful, you can let us know by completing our Suggestion Form.

We'd love to hear from you.