Suggestions & Complaints Policy

 

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Image of people completing a survey on a conference table

Make a suggestion to the practice

Your comments and suggestions are important to us, please complete the form below.

If you have a query regarding a medical matter please telephone reception - 01707 273338 to make an appointment to see the appropriate person.

Important

Only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form.

Make a Suggestion

Make a Complaint

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately. 

Make a Complaint

Too Patients making a complaint