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Download the latest newsletter from Potterells Patient Group Autumn 2019 newsletter

 Not sure if you should participate in the bowel cancer screening programme?  Click here to read this patient's story

Primary Care Networks. As part of new initiative by NHS England we are working together with the other practices in Hatfield to provide additional services to our patients. A clinical pharmacist will be starting soon through this new initiative. 

New Patient Registration

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so please provide proof by way of a recent utility bills (x2). We also require one form of photographic ID plus your NHS No.  You can present to the practice on the following days/times to register: Monday to Friday 12.00 till 2.00pm and Monday evening between 6.30pm and 8.30pm.

You will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor. Both forms can be found on the above "Registering Online" tab.  Please allow 5 days before you come into the surgery with the relevant paperwork required. i.e. utility bill and proof of ID.

New patient health checks

All new patients over the age of 35 are  offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

During the new patient health check you may be offered a routine HIV screening test. We are part of a pilot project offering routine tests to all patients with the aim of improving the rate of detection of HIV in patients without symptoms.

Medical treatment is available from the date of registration. Please contact reception for further information.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

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