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IF YOU HAVE TRANSPORT ALREADY ARRANGED FOR A HOSPITAL APPOINTMENT PLEASE DO NOT PHONE THE SURGERY PHONE THE HOSPITAL THAT YOU ARE ATTENDING FOR FURTHER INFORMATION

My Care Record

Your medical records can be available for hospital doctors or nurses to access, please CLICK HERE for further information

Accessing medical records online. 

For further information and to download an application form please see the Accessing online services page

Health Walks.

The patient group have organised a weekly health walk starting from the Brookmans Hotel every Thursday at 10.30, see the PPG pages for further information.

Electronic Prescriptions

We are pleased to announce that Potterells is now using the electronic prescription transfer system. This should be a simpler process for issuing medication and we hope it will be more secure and will mean fewer prescriptions going missing. If you would like to make use of this service please inform your regular pharmacist

 

Practice Management

Mrs Lilian Cross (f)

Lilian runs the staff organisation and administration side of the surgery. We strive to give you the best possible care and attention. If you have any suggestions or are unhappy with our service, please speak to the practice manager.

Reception

The receptionists are your link with the rest of the practice. They may need to ask you medical details in order to work effectively. All information given to them is treated in confidence. We are proud to have a great team of efficient and courteous receptionists, however please be aware that they have a very tough job trying to balance the needs of all. We therefore insist that they are in turn treated in a courteous manner. Abusive or violent behaviour towards a staff member will prompt removal from the list.

 
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